There's a plan for you whether your business is big or small

The best way to get new business, engage with and support existing customers online

£15

monthly per user

billed monthly

Business

For a solo entrepreneur or small office


  • Unlimited live chats
  • Maximum of 10 agent accounts
  • Take chats on 1 website
  • Basic chat box customisation to match the colours on your website
  • Create targeted messages using proactive chats

£29

monthly per user

billed monthly

Plus

Dedicated customer support team

All of business and...

  • Unlimited agent accounts
  • Live chats for 5 websites, brands or departments
  • Customise your chat box in the design studio to match your branding
  • White label removes "powered by handlr"
  • Securely transfer sensitive data such as credit card information
  • Stay GDPR compliant with automatic data cleansing tools 
  • See your chat demand vs capacity reports

£59

monthly per user

billed monthly

Premier

Large customer service & sales team

All of Plus and...

  • Add unlimited admins, managers and supervisors
  • Live chats for 10 websites, brands or departments
  • Prioritise which staff receives chats with priority tiers
  • Audit logs track who makes changes to your setup
  • Access rules and permissions lets you set password rules, IP log in restrictions and even google single sign on.
  • User permissions lets you control access to settings, reports & chat logs.

Request

Quotation

Bespoke Contracts

Enterprise

Corporates requiring a bespoke service

Premier software and...

  • Minimum of 20 users
  • Unlimited websites, brands and departments
  • Dedicated client success manager
  • Setup done for you
  • 2-day on-site staff training available
  • Remote live video support sessions
  • Ongoing dedicated support throughout the contract

£10

monthly per user

billed annually

Business

For a solo entrepreneur or small office


  • Unlimited live chats
  • Maximum of 10 agent accounts
  • Take chats on 1 website
  • Basic chat box customisation to match the colours on your website
  • Create targeted messages using proactive chats

£19

monthly per user

billed annually

Plus

Dedicated customer support team

All of business and...

  • Unlimited agent accounts
  • Live chats for 5 websites, brands or departments
  • Customise your chat box in the design studio to match your branding
  • White label removes "powered by handlr"
  • Securely transfer sensitive data such as credit card information
  • Stay GDPR compliant with automatic data cleansing tools 
  • See your chat demand vs capacity reports

£37

monthly per user

billed annually

Premier

Large customer service & sales team

All of Plus and...

  • Add unlimited admins, managers and supervisors
  • Live chats for 10 websites, brands or departments
  • Prioritise which staff receives chats with priority tiers
  • Audit logs track who makes changes to your setup
  • Access rules and permissions lets you set password rules, IP log in restrictions and even google single sign on.
  • User permissions lets you control access to settings, reports & chat logs.

Request

Quotation

Bespoke Contracts

Enterprise

Corporates requiring a bespoke service

Premier software and...

  • Minimum of 20 users
  • Unlimited websites, brands and departments
  • Dedicated client success manager
  • Setup done for you
  • 2-day on-site staff training available
  • Remote live video support sessions
  • Ongoing dedicated support throughout the contract

Unlimited chats means unlimited possibilities!



Customer Focussed Engagement

Keep your customers safe online and your business compliant with our advanced security features and tools.

Business

Plus

Premier

Unli​​​​​mited Chats

Proactive Chat

Unlimited Automations

Exchange Files

Online & Offline Forms

Automatic Post Chat Surveys

Page Redirects

Transfer Chats

Auto Responder

Multi-Function Agents

Take Card Information Securely

Transfer Secure Notes


Built for Sales & Customer Support Teams

Give your sales and customer services team the tools they need to engage with your website visitors the 21st century way

Business

Plus

Premier

Brands & Department Widgets

1

5

10

Admin Licences

1

1

Unlimited

Add Unlimited Agents

Maximum of 10

Real Time Activity Monitor

Agent Statistics

Labels

Agent Alerts

Agent Maximum Capacity

Smart Live Chats

Visitor Queue Settings

Agent Links

Social Media Lookups

Automatically Pause Agent Chats

Supervisor Alerts

Automatic Chat Reassignment

Hours of Operation

Priority Tiers

Team Capacity Reports

Route by Tags


Easy Engagement

Engage with your visitors and other team members seamlessly

Business

Plus

Premier

Automatic Chat Assignment

Automatic Agent Capacity Limits

Sneak Peek

Knowledge Base

Internal Team Chats

Internal Transfers

Canned Messages

File Exchanges

Ban Abusive Visitors


Stay Secure & Compliant

Keep your customers personal information safe online and your business compliant with our advanced security features and tools.

Business

Plus

Premier

Secure Encrypted Chats via SSL

GDPR Compliant

EU-US Privacy Shield Compliant

Block Attacks From Spammers

GDPR Automation Tools

Secure Data Transfers

HIPPA Compliant

Single Sign-On (SSO)

Access Rules

Permissions Settings

Password Rules

Audit Logs


Branding & Design

Create bespoke chat box designs to suit your brand, department and even seasonal designs in a few clicks

Business

Plus

Premier

Mobile Optimised Chat

Unlimited Designs Using Design Studio

GDPR Consent

Pre-Chat Forms

Agent Photos

Colour Palettes

Customise Chat Buttons

Backgrounds & Patterns

Multi-Brand & Multi-Department

Remove Handlr Branding


Reports & Analytics

See at a glance how your chat teams are performing and information about your chat visitors.

Business

Plus

Premier

Real time activity Monitor

Chat Logs

Weekly summary

Report Filtering

Agent Performance

Visitor Feedback Net Promoter Scoring

Visitor Information

Visitor Experience

Multi-Department & Multi-Reporting

Capacity & Shift Planning


Integrations

Don't input chats manually into your CRM. Connect with other apps keeping the systems which matter most to your business, updated automatically.

Business

Plus

Premier

Email

Google Analytics

Handlr Integration & Open API

WordPress

Google Custom Search

Zapier

Salesforce

HubSpot

SendGrid

Mailchimp

Zendesk

Freshdesk

Zoho

Xero

QuickBooks

Zoom

GoToWebinar & GoToMeeting

Calendly & Google Calendar

Don't see an integration you need? 

Click on 'Get help' to let us know!

Long phone queues and slow email replies just don’t cut it.

Ready to revolutionise your customer service and drive more sales?

You'll be subscribed to our mailing list by clicking "Get Started" and agree to our Terms & Conditions and Privacy Policy. You can opt out at any time.