There's a live chat software plan for you whether your business is big or small

The best way to get new business, engage with and support existing customers online


monthly per user

billed monthly


For a solo entrepreneur or small office

  • Unlimited live chats
  • Maximum of 10 agent accounts
  • Take chats on 1 website
  • Basic chat box customisation to match the colours on your website
  • Create targeted messages using proactive chats


monthly per user

billed monthly


Dedicated customer support team

All of business and...

  • Unlimited agent accounts
  • Live chats for 5 websites, brands or departments
  • Customise your chat box in the design studio to match your branding
  • White label removes "powered by handlr"
  • Securely transfer sensitive data such as credit card information
  • Stay GDPR compliant with automatic data cleansing tools 
  • See your chat demand vs capacity reports


monthly per user

billed monthly


Large customer service & sales team

All of Plus and...

  • Add unlimited admins, managers and supervisors
  • Live chats for 10 websites, brands or departments
  • Prioritise which staff receives chats with priority tiers
  • Audit logs track who makes changes to your setup
  • Access rules and permissions lets you set password rules, IP log in restrictions and even google single sign on.
  • User permissions lets you control access to settings, reports & chat logs.



Bespoke Contracts


Corporates requiring a bespoke service

Premier software and...

  • Minimum of 20 users
  • Unlimited websites, brands and departments
  • Dedicated client success manager
  • Setup done for you
  • 2-day on-site staff training available
  • Remote live video support sessions
  • Ongoing dedicated support throughout the contract

Not sure what plan to choose? Take our short quiz!

Compare Our Proactive Live Chat Software Plans!

See the differences between our plans to get the right solution for your needs.

Long phone queues and slow email replies just don’t cut it.