Connect instantly with your customers using proactive live chat software starting with a free trial

Increase your customer satisfaction and sales all while reducing your costs.

Connect instantly with your customers using proactive live chat software with a free trial

Increase your customer satisfaction and sales all while reducing your costs.

Maid2Clean a national domestic cleaning agency use live chat to increase sales and recruit new cleaners
BBC Apprentice Winner Mark Wright and Lord Sugars company Climb Online use Handlr proactive live chat popups to capture new digital agency leads
New Era Fuels use handlr proactive live chat software with automatic proactive live chat popups to capture new client leads
Apple Property Services in Romford use Handlr Proactive Live Chat Software

What would you like online live chat to do for you?

Increase Sales

Chat allows for a personal, convenient and instant interaction between business and consumer, resulting in the consumer feeling more positive about the brand and more likely to go ahead with a purchase.

Increase Customer Satisfaction

Customers prefer live chat. Live chat received a score of 73% in a customer satisfaction survey, compared to just 44% for phone support. Chat allows queries to be resolved more quickly and accurately.

Reduce Costs

One individual can only handle one phone call, but can handle 4-6 live chats at once, on average. This allows you to save on staff salaries. supplies and office space, without sacrificing customer service quality. 

Karen Gwynne-Lyons

Owner of Maid2Clean Swindon

A large number of clients have gone on to book our services during the chat, or have got back in contact at a later date to book, again where possible contact details have been captured so those who don’t book immediately can be followed up. Several of our website users have commented that they have been unable to get through on the phones, at busy times, so the use of this service has been a useful tool to help customers who prefer to speak on the phone too.

I have seen a significant increase in the number of completed job applicants I have received without any additional advertising.

What makes proactive live chat software different?

Customers are waiting for you on your website

​​Most businesses we work with already have ​potential customers going to their websites who are waiting to be convinced to purchase.

​Now you can assist them in real time using our clever ​automatic proactive popup messages​.

Handlr is an official supplier of proactive live chat systems to the British Government via the crown commercial service

Supplier to the Government

That's right, our proactive live chat software has passed the rigorous tests demanded by the British government. We're now on their internal catalogue of suppliers on the Crown Commercial Service.

We're proud to be one of a handful of official suppliers of live chat software.

Romford Recorder
Metro UK news London logo
Handlr featured in City A.M. business news about telephone answering and live web chat services
LBC logo
The founder of Handlr, Aaron Henriques in The Sunday Times describing how he went from a side hustle business whilst working full time as a police officer and later creating Handlr, a small business telephone answering and live web chat service.
Newham Recorder
The founder of Handlr, Aaron Henriques in The Sunday Times describing how he went from a side hustle business whilst working full time as a police officer and later creating Handlr, a small business telephone answering and live web chat service.
Handlr featured in City A.M. business news about telephone answering and live web chat services
LBC logo
Metro UK news London logo