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Live chat is proven to increase qualified lead generation and sales by over 300%. Provide instant support to your online customers and build relationships instantly resulting in more sales!
Customers prefer live chat. Live chat received a score of 73% in a customer satisfaction survey, compared to just 44% for phone support. Chat allows queries to be resolved more quickly and accurately.
One individual can only handle one phone call, but can handle 4-6 live chats at once, on average. This allows you to save on staff salaries. supplies and office space, without sacrificing customer service quality.
Most businesses we work with already have customers visiting their websites who are waiting to make purchase...but they may have a few questions before they decide to choose you.
Live chat lets you connect with them instantly to answer any questions or concerns they may have. It's much faster than email and more convenient than having to call.
Using our clever proactive popup messages, our live chat software will automatically popup any message you like to encourage your website visitors to talk to you.
You can send bespoke chat invitations automatically to every visitor on your website while you're working on other things. Bespoke invitations can be triggered by the page the visitor is on, the language they speak or even the advert they clicked on to name but a few!
Handlr live chat software is really simple to get started with. Most people don't even need to watch our 5 minute get started video as its super simple to use!
Offer instant sales support automatically to everyone who clicks on your Google Ad or Facebook paid adverts. This helps you start a conversation before they leave your website.
Over 85% of all conversations actually start using from our automated proactive conversation invitations.
Unlimited chats and unlimited agents
A large number of clients have gone on to book our services during the chat, or have got back in contact at a later date to book, again where possible contact details have been captured so those who don’t book immediately can be followed up. Several of our website users have commented that they have been unable to get through on the phones, at busy times, so the use of this service has been a useful tool to help customers who prefer to speak on the phone too.
That's right, our proactive live chat software has passed the rigorous tests demanded by the British government. We're one of their internal catalogue of suppliers on the Crown Commercial Service.
We're accredited suppliers of live chat for Bloom who provide services to public sector organisations in the UK such as police and local councils. We're proud to be one of a tiny handful of official UK based suppliers of live chat software.